When using LAN connection, you need to check your WiFi SSID first, Please check 2.4ghz and 5ghz to make sure there is no duplicate SSID merged. Avoid using the same SSID, password for 2.4g and 5g. Otherwise the device cannot recognize the correct 2.4ghz network! Please see the link below. >>How to enable 2.4 GHz on router<< Or seek local area network customer service help. If you still can't set up an independent SSID for the 2.4ghz LAN network, please use a more convenient AP connection.
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